An instant messenger is an excellent tool that you can use to convert your group members into paying customers. It’s also useful when you’re trying to figure out how to grow a lucrative Facebook group and turn the group members into lead magnets that you can monetize later on. It’s a technology that is underrated similar to the FB groups and more and more huge businesses are turning to it and utilize it for business purposes.

It’s very similar to email but it’s instant and you can chat directly with the person in real-time which is a huge advantage and makes the entire conversation easier for both parties.

There are many perks to using instant messenger when communicating with your clients but and we picked a few that are most important to explain.

Try the mini CRM chrome extension Pepper to organize your Facebook Group Members and message sequence to convert members into customers:

Perks of Using Facebook Messenger

Better Communication

As we already mentioned, it’s much easier and faster than email when communicating. It’s an instant message that pops up as soon as you hit send and this improves the communication between you and your members. This way you will be able to engage your group members much easier and it will help you convert them into potential customers.

Better Customer Service

Because it’s real-time messaging and the one you’re sending a message to, doesn’t have to log on somewhere and check their inbox for an email it’s extremely effective. It increases the customer service standard and makes your group members feel special. After all, you’re dedicating your precious time to address their concerns and improve their quality of life. You can also use discussions on your Facebook group but that’s a more general approach and instant messaging is more personal which most people prefer. When you show someone you care about their specific needs it makes their day and makes them like you and trust you more which is why it’s very important to use instant messaging to convert your members into clients.

Time Effective

Instant messaging doesn’t take too much time or effort to do. You can chat with someone while doing other tasks that you need to finish. When compared to a phone call where you need your entire focus to be on the conversation you’re having, instant messaging is way less demanding. Some people can multitask and talk on the phone while doing their daily tasks but it increases the chances of errors which is why instant messaging tends to be much better.

Doesn’t Cost Anything

While a phone call may cost you some money especially if it’s a long-distance call, instant messaging doesn’t cost anything. You can use it as soon as you create your account on Facebook and you have to take advantage of it right away. It’s a method that doesn’t take much of your time because you can do other tasks while chatting with your group members and the benefits of using it to convert them into clients is huge because that way you’ll generate some profits and increase your income.

These are only a few of the many benefits of using instant messaging when learning how to grow your  Facebook group. There are many more but these are the most significant and everyone who is trying to turn their Facebook group members into clients should take advantage of this free to use the feature.

Pepper Chrome Extension

If you want to organize your Facebook members in categories and be able to identify them by the interest or where they came from and set up messaging sequences to move them from contact to customer. We recommend the Chrome extension pepper: